Category: Customer
A Freshdesk for Elevating Customer Service.
Freshdesk Relationship Management Suite: You’ve probably heard it said many times before; that in today’s competitive landscape, businesses must prioritize exceptional customer service in order to foster loyalty and drive growth. But what exactly does that all mean? In simple terms, this means that customer service is no longer just a department; it is a…
Customer Support & CRMs
Our Recommended CRM and CSS Solutions for Your Needs. Are there differences between Customer Relationship Management (CRM) and Customer Service Software (CSS)? Yes, there are distinct differences between Customer Relationship Management (CRM) and Customer Service Software (CSS), although they often overlap in their functionalities. Ultimately, they both software platforms types involve customer support and management…